# Your visitors shouldn't have to hunt. Let them ask.

> Turn approved FAQs and website content into direct, grounded answers. Konvuno helps visitors understand your business in seconds.

[FAQ Assistant](https://konvuno.com/features/faq-assistant)[Shop Connect](https://konvuno.com/features/shop-connect)

FAQ Assistant

Konvuno turns your approved FAQs and website content into direct answers. Visitors get what they need in seconds; when the answer is not there, Konvuno says so and offers the right link or a person.

[Build your assistant free](https://app.konvuno.com/sign-in?lang=en)[See Shop Connect](https://konvuno.com/features/shop-connect)

How answers become instant

## From buried information to a direct answer.

Only content you approve becomes part of an answer, and only the most relevant information is retrieved for each question.

1

STEP 01

### Connect what your business knows

Add FAQs, import them in bulk, or let Konvuno analyze your website and propose answers for you to review.

2

STEP 02

### Keep approved answers findable

Active entries are indexed for semantic and full-text search. Pending or failed updates are not served as if they were current.

3

STEP 03

### Match the question to the answer

When a visitor asks, Konvuno retrieves the approved information most relevant to that exact intent.

4

STEP 04

### Answer — or hand off honestly

Konvuno answers from that context. No good match? It says so, offers a link or human follow-up, and records the knowledge gap.

Guardrails

## Built to be right. Or to say it doesn't know.

- ### Checked approved content

  Retrieves relevant information from your FAQs, pages and business profile.

- ### Said it doesn't know

  No approved answer? It says so and offers human follow-up.

- ### Logged the unanswered question

  Add the missing answer once from your dashboard.

- ### Understood the request

  Identifies what the visitor needs, in their own language.

Included on every plan

## Make every business answer one question away.

Build and preview your assistant for free. Grounded business answers are included from Starter onward; plans scale with conversation volume.

[Start free](https://app.konvuno.com/sign-in?lang=en)[See pricing](https://konvuno.com/pricing)

[

Pairs with

## Shop Connect

When the question is about a product or service, Shop Connect searches structured catalog data for the closest verified matches.

Explore Shop Connect](https://konvuno.com/features/shop-connect)

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Canonical: https://konvuno.com/features/faq-assistant
Index: https://konvuno.com/llms.txt