# How can we help? > Konvuno guides: set up your chat widget, knowledge, catalog, conversations, leads and billing, step by step. Help center Step-by-step guides for every screen in Konvuno — from your first answer to a chat widget live on your website. ## Start here [1 ### Sign in to Konvuno Sign in with a code sent to your email or with your Google account, and what to do when the code does not arrive. ](https://konvuno.com/help/getting-started/sign-in)[2 ### Create your business Name your business, let Konvuno read your website if you have one, and know what to expect on the first screens. ](https://konvuno.com/help/getting-started/create-business)[3 ### Go live in 15 minutes The shortest path from a new account to a working assistant on your website, step by step, with links to the details. ](https://konvuno.com/help/getting-started/go-live) ## Browse by topic 5 articles ### [Getting started](https://konvuno.com/help/getting-started) Sign in, set up your business and put a first answer on your website. - [Sign in to Konvuno](https://konvuno.com/help/getting-started/sign-in) - [Create your business](https://konvuno.com/help/getting-started/create-business) - [The tour and the setup checklist](https://konvuno.com/help/getting-started/tour-and-checklist) - [Go live in 15 minutes](https://konvuno.com/help/getting-started/go-live) [Read the overview](https://konvuno.com/help/getting-started) 7 articles ### [Knowledge](https://konvuno.com/help/knowledge) Teach the assistant about your business: FAQs, your website, CSV files and your business description. - [Write and manage FAQs](https://konvuno.com/help/knowledge/faqs) - [Import FAQs from your website](https://konvuno.com/help/knowledge/website-import) - [Upload and export FAQs as a CSV file](https://konvuno.com/help/knowledge/csv) - [Business context](https://konvuno.com/help/knowledge/business-context) [Read the overview](https://konvuno.com/help/knowledge) 6 articles ### [Catalog](https://konvuno.com/help/catalog) Add your products and services by hand, from a file, a product feed or WooCommerce — and show them in chat. - [Add and edit items](https://konvuno.com/help/catalog/items) - [Import items from a CSV file](https://konvuno.com/help/catalog/csv-import) - [Connect a product feed](https://konvuno.com/help/catalog/product-feed) - [Connect your WooCommerce shop](https://konvuno.com/help/catalog/woocommerce) [Read the overview](https://konvuno.com/help/catalog) 8 articles ### [Widget](https://konvuno.com/help/widget) Make the chat look like your brand, decide how it behaves, and put it on your website. - [Identity — name, logo, greeting and languages](https://konvuno.com/help/widget/identity) - [Appearance — colour, theme, size and position](https://konvuno.com/help/widget/appearance) - [Behavior — tone, questions, contacts and privacy](https://konvuno.com/help/widget/behavior) - [Install the widget on your website](https://konvuno.com/help/widget/install) [Read the overview](https://konvuno.com/help/widget) 7 articles ### [What your visitors see](https://konvuno.com/help/visitors) The chat from your customer’s side: answers, product cards, the contact form and the hand-off to a person. - [How answers look](https://konvuno.com/help/visitors/answers) - [Contact form and hand-off to your team](https://konvuno.com/help/visitors/contact-and-handoff) - [Languages — the widget's and the assistant's](https://konvuno.com/help/visitors/languages) - [Privacy notice and consent](https://konvuno.com/help/visitors/privacy) [Read the overview](https://konvuno.com/help/visitors) 4 articles ### [Conversations](https://konvuno.com/help/conversations) Read every chat, find the ones that matter and learn what your visitors ask. - [Filter and search conversations](https://konvuno.com/help/conversations/filters-and-search) - [Read a conversation](https://konvuno.com/help/conversations/reading-a-conversation) - [Tag and export conversations](https://konvuno.com/help/conversations/tags-and-export) [Read the overview](https://konvuno.com/help/conversations) 5 articles ### [Leads](https://konvuno.com/help/leads) The contact details visitors leave: follow up, track progress and export them. - [Work with a lead](https://konvuno.com/help/leads/working-a-lead) - [Select, delete and export leads](https://konvuno.com/help/leads/bulk-and-export) - [Emails about new leads](https://konvuno.com/help/leads/notifications) - [Send leads to other tools](https://konvuno.com/help/leads/webhook) [Read the overview](https://konvuno.com/help/leads) 5 articles ### [Overview](https://konvuno.com/help/overview) Your results at a glance: visitors, answered questions, leads and what is still missing. - [The five numbers at the top](https://konvuno.com/help/overview/kpis) - [The funnel and answer quality](https://konvuno.com/help/overview/funnel-and-quality) - [The daily chart and the top lists](https://konvuno.com/help/overview/top-lists-and-trends) - [Export the Overview to a spreadsheet](https://konvuno.com/help/overview/export) [Read the overview](https://konvuno.com/help/overview) 5 articles ### [Settings](https://konvuno.com/help/settings) Your business profile, your team, your plan and your data. - [Business profile](https://konvuno.com/help/settings/business-profile) - [Members and roles](https://konvuno.com/help/settings/members) - [Billing and usage](https://konvuno.com/help/settings/billing) - [Your data — retention, export and deletion](https://konvuno.com/help/settings/data) [Read the overview](https://konvuno.com/help/settings) 6 articles ### [More](https://konvuno.com/help/more) Several businesses, contacting support and a glossary of the words used in Konvuno. - [Run several businesses](https://konvuno.com/help/more/businesses) - [Contact support](https://konvuno.com/help/more/support) - [Change the dashboard language](https://konvuno.com/help/more/languages) - [Clinic mode](https://konvuno.com/help/more/clinic-mode) [Read the overview](https://konvuno.com/help/more) ## Still stuck? [support@konvuno.com](mailto:support@konvuno.com) --- Canonical: https://konvuno.com/help Index: https://konvuno.com/llms.txt