[{"data":1,"prerenderedAt":328},["ShallowReactive",2],{"help-en-overview\u002Fkpis":3},{"index":4,"article":304},{"sections":5},[6,32,68,98,140,177,198,224,251,275],{"id":7,"overview":8,"articles":13},"getting-started",{"path":9,"title":10,"nav":11,"description":12},"\u002Fhelp\u002Fgetting-started","How Konvuno works","Overview","What Konvuno does for your business, how the pieces fit together, and who on your team can do what.",[14,19,23,28],{"path":15,"title":16,"nav":17,"description":18},"\u002Fhelp\u002Fgetting-started\u002Fsign-in","Sign in to Konvuno","Sign in","Sign in with a code sent to your email or with your Google account, and what to do when the code does not arrive.",{"path":20,"title":21,"nav":21,"description":22},"\u002Fhelp\u002Fgetting-started\u002Fcreate-business","Create your business","Name your business, let Konvuno read your website if you have one, and know what to expect on the first screens.",{"path":24,"title":25,"nav":26,"description":27},"\u002Fhelp\u002Fgetting-started\u002Ftour-and-checklist","The tour and the setup checklist","Tour and checklist","The short tour that shows you where to start, the checklist that tracks your setup, and the help menu that brings both back.",{"path":29,"title":30,"nav":30,"description":31},"\u002Fhelp\u002Fgetting-started\u002Fgo-live","Go live in 15 minutes","The shortest path from a new account to a working assistant on your website, step by step, with links to the details.",{"id":33,"overview":34,"articles":38},"knowledge",{"path":35,"title":36,"nav":11,"description":37},"\u002Fhelp\u002Fknowledge","Knowledge — what your assistant knows","What the assistant answers from, how the Knowledge screen is laid out, and the quickest way to a well-informed assistant.",[39,44,49,54,58,63],{"path":40,"title":41,"nav":42,"description":43},"\u002Fhelp\u002Fknowledge\u002Ffaqs","Write and manage FAQs","FAQs","Add, edit, organise and remove the questions and answers your assistant uses — one at a time or many at once.",{"path":45,"title":46,"nav":47,"description":48},"\u002Fhelp\u002Fknowledge\u002Fwebsite-import","Import FAQs from your website","Import from your website","Let Konvuno read your website and suggest FAQs, pick the ones that are right, and know what to do when a scan does not work.",{"path":50,"title":51,"nav":52,"description":53},"\u002Fhelp\u002Fknowledge\u002Fcsv","Upload and export FAQs as a CSV file","CSV upload and export","Bring an FAQ list in from a spreadsheet, and download yours to edit, share or keep as a backup.",{"path":55,"title":56,"nav":56,"description":57},"\u002Fhelp\u002Fknowledge\u002Fbusiness-context","Business context","The short description of your business the assistant keeps in mind for every answer — what to put in it, how to edit it, and how to review a new version after a website scan.",{"path":59,"title":60,"nav":61,"description":62},"\u002Fhelp\u002Fknowledge\u002Fsources","Sources — where your FAQs came from","Sources","See which FAQs came from your website, a CSV file or your own typing, filter the list by them, and remove a source without losing its FAQs.",{"path":64,"title":65,"nav":66,"description":67},"\u002Fhelp\u002Fknowledge\u002Fmissing-answers","Missing answers and knowledge health","Missing answers","See which visitor questions your knowledge does not answer yet, turn them into FAQs in a few clicks, and check how much of your knowledge is ready to use.",{"id":69,"overview":70,"articles":74},"catalog",{"path":71,"title":72,"nav":11,"description":73},"\u002Fhelp\u002Fcatalog","Your catalog","What the catalog is for, the three ways to fill it, how the Catalog screen is laid out, how items count toward your plan, and who can change what.",[75,79,84,89,94],{"path":76,"title":77,"nav":77,"description":78},"\u002Fhelp\u002Fcatalog\u002Fitems","Add and edit items","Add a product or service by hand, understand every field, handle sizes and colours, and delete what you no longer sell.",{"path":80,"title":81,"nav":82,"description":83},"\u002Fhelp\u002Fcatalog\u002Fcsv-import","Import items from a CSV file","Import a CSV file","Bring a whole spreadsheet into your catalog in three steps, update it later, read the result, and undo an import that went wrong.",{"path":85,"title":86,"nav":87,"description":88},"\u002Fhelp\u002Fcatalog\u002Fproduct-feed","Connect a product feed","Product feed","Connect the Google Merchant or Facebook product feed your shop already publishes, so your catalog keeps up with your shop by itself.",{"path":90,"title":91,"nav":92,"description":93},"\u002Fhelp\u002Fcatalog\u002Fwoocommerce","Connect your WooCommerce shop","WooCommerce","Connect a WooCommerce shop with one click or with a key you create yourself, understand the permission it needs, and disconnect it cleanly.",{"path":95,"title":96,"nav":96,"description":97},"\u002Fhelp\u002Fcatalog\u002Fin-chat","Products in the chat","How the assistant finds your products and services, what the cards in the chat show, which catalog it answers from, and how to check the result.",{"id":99,"overview":100,"articles":104},"widget",{"path":101,"title":102,"nav":11,"description":103},"\u002Fhelp\u002Fwidget","The chat widget","What the widget is, how it works on your website, and how to go from a first draft to a live assistant.",[105,110,115,120,125,130,135],{"path":106,"title":107,"nav":108,"description":109},"\u002Fhelp\u002Fwidget\u002Fidentity","Identity — name, logo, greeting and languages","Identity","Decide who your assistant is — what it is called, the logo it shows, the first thing it says and the languages it speaks.",{"path":111,"title":112,"nav":113,"description":114},"\u002Fhelp\u002Fwidget\u002Fappearance","Appearance — colour, theme, size and position","Appearance","Make the widget look like part of your website — brand colour, light or dark theme, launcher text, panel size and where it sits on the page.",{"path":116,"title":117,"nav":118,"description":119},"\u002Fhelp\u002Fwidget\u002Fbehavior","Behavior — tone, questions, contacts and privacy","Behavior","Decide how the assistant talks, what it suggests, how visitors can reach you, what it may answer and where the widget stays hidden.",{"path":121,"title":122,"nav":123,"description":124},"\u002Fhelp\u002Fwidget\u002Finstall","Install the widget on your website","Install on your website","Copy one snippet into your website, allow your domain, and check that the widget is live — with steps for WordPress, Wix, Squarespace, Webflow and more.",{"path":126,"title":127,"nav":128,"description":129},"\u002Fhelp\u002Fwidget\u002Fpreview-and-test","Preview and test the widget","Preview and test","See how the widget looks on a computer and a phone, and chat with the real assistant before your visitors can.",{"path":131,"title":132,"nav":133,"description":134},"\u002Fhelp\u002Fwidget\u002Fpublish","Save, publish and take offline","Save and publish","How drafts work, how to put your changes on your website, how to undo them, and how to take the widget offline.",{"path":136,"title":137,"nav":138,"description":139},"\u002Fhelp\u002Fwidget\u002Ftroubleshooting","The widget does not show on my website","Widget not showing?","A checklist for when the widget is missing, out of date or not answering — in the order the causes are most common.",{"id":141,"overview":142,"articles":146},"visitors",{"path":143,"title":144,"nav":11,"description":145},"\u002Fhelp\u002Fvisitors","What your visitors see","The chat from your customer's side — from the button in the corner of your website to an answer, a product card or a message to your team.",[147,152,157,162,167,172],{"path":148,"title":149,"nav":150,"description":151},"\u002Fhelp\u002Fvisitors\u002Fanswers","How answers look","Answers and product cards","What a visitor sees when they ask something — suggested questions, formatted answers with links, product cards, and how long the chat remembers the conversation.",{"path":153,"title":154,"nav":155,"description":156},"\u002Fhelp\u002Fvisitors\u002Fcontact-and-handoff","Contact form and hand-off to your team","Contact form and hand-off","What visitors see when they need a person — your direct contacts, the contact form with its consent checkbox, and the confirmation after sending.",{"path":158,"title":159,"nav":160,"description":161},"\u002Fhelp\u002Fvisitors\u002Flanguages","Languages — the widget's and the assistant's","Languages","Which language the widget's buttons and notices appear in, which language the assistant answers in, and what always stays exactly as you wrote it.",{"path":163,"title":164,"nav":165,"description":166},"\u002Fhelp\u002Fvisitors\u002Fprivacy","Privacy notice and consent","Privacy","What visitors are told about privacy in every chat, where their privacy requests go, what the widget keeps in their browser, and how consent on the contact form works.",{"path":168,"title":169,"nav":170,"description":171},"\u002Fhelp\u002Fvisitors\u002Fwhen-the-assistant-cant-answer","When the assistant cannot answer","When it cannot answer","What visitors see when the assistant does not know, when the chat is paused, when a conversation gets very long, and when they are asked to confirm they are human.",{"path":173,"title":174,"nav":175,"description":176},"\u002Fhelp\u002Fvisitors\u002Fon-phones","The widget on phones","On phones","How the chat looks and behaves on a phone — full screen, without the launcher in the way, with contacts that open the phone's own apps.",{"id":178,"overview":179,"articles":183},"conversations",{"path":180,"title":181,"nav":11,"description":182},"\u002Fhelp\u002Fconversations","The conversation inbox","Where every chat on your website ends up, what the labels on each conversation mean, and which conversations count toward your plan.",[184,189,193],{"path":185,"title":186,"nav":187,"description":188},"\u002Fhelp\u002Fconversations\u002Ffilters-and-search","Filter and search conversations","Filter and search","Narrow the list to the conversations that need you, and find any chat by a word the visitor or the assistant used.",{"path":190,"title":191,"nav":191,"description":192},"\u002Fhelp\u002Fconversations\u002Freading-a-conversation","Read a conversation","What the header, the labels, the messages and the line at the bottom of a conversation tell you — and what to do when the visitor needed a person.",{"path":194,"title":195,"nav":196,"description":197},"\u002Fhelp\u002Fconversations\u002Ftags-and-export","Tag and export conversations","Tags and export","Mark conversations with your own tags so you can find them again, download a single chat as a text file, or export everything you have.",{"id":199,"overview":200,"articles":204},"leads",{"path":201,"title":202,"nav":11,"description":203},"\u002Fhelp\u002Fleads","Leads","What a lead is, how visitors become leads, what each status means and how the Leads screen is laid out.",[205,209,214,219],{"path":206,"title":207,"nav":207,"description":208},"\u002Fhelp\u002Fleads\u002Fworking-a-lead","Work with a lead","Open a lead to see their details and consent, move it through your statuses, keep notes and tags for your team, email the person and delete the lead.",{"path":210,"title":211,"nav":212,"description":213},"\u002Fhelp\u002Fleads\u002Fbulk-and-export","Select, delete and export leads","Delete and export","Select several leads at once, delete the ones you no longer need, and download your leads as a spreadsheet file.",{"path":215,"title":216,"nav":217,"description":218},"\u002Fhelp\u002Fleads\u002Fnotifications","Emails about new leads","Lead emails","Who gets an email when a visitor leaves their details, what the email says, how to change the address, and when no email is sent.",{"path":220,"title":221,"nav":222,"description":223},"\u002Fhelp\u002Fleads\u002Fwebhook","Send leads to other tools","Webhook","Send every new lead to Zapier, Make, your CRM or your own server with a webhook — how to set it up, test it, and what happens when a lead does not arrive.",{"id":225,"overview":226,"articles":230},"overview",{"path":227,"title":228,"nav":11,"description":229},"\u002Fhelp\u002Foverview","The Overview screen","What the Overview shows, how to pick the period you look at, and how to read the comparison with the period before.",[231,236,241,246],{"path":232,"title":233,"nav":234,"description":235},"\u002Fhelp\u002Foverview\u002Fkpis","The five numbers at the top","The five numbers","What each number on the Overview counts, what it leaves out, and what to do when it goes down.",{"path":237,"title":238,"nav":239,"description":240},"\u002Fhelp\u002Foverview\u002Ffunnel-and-quality","The funnel and answer quality","Funnel and answer quality","Follow conversations from the first message to a won customer, and see how many the assistant really answered.",{"path":242,"title":243,"nav":244,"description":245},"\u002Fhelp\u002Foverview\u002Ftop-lists-and-trends","The daily chart and the top lists","Chart and top lists","Read the conversations-and-leads chart, and find the questions your assistant cannot answer yet.",{"path":247,"title":248,"nav":249,"description":250},"\u002Fhelp\u002Foverview\u002Fexport","Export the Overview to a spreadsheet","Export","Download the Overview's numbers and daily figures as a CSV file, and open it correctly in Excel, Google Sheets or Numbers.",{"id":252,"overview":253,"articles":257},"settings",{"path":254,"title":255,"nav":11,"description":256},"\u002Fhelp\u002Fsettings","Settings","Where to find your business details, your team, your plan and your data — and which of them only an owner can change.",[258,262,266,270],{"path":259,"title":260,"nav":260,"description":261},"\u002Fhelp\u002Fsettings\u002Fbusiness-profile","Business profile","Your business name, industry and contact details, where new-lead emails go, and your logo.",{"path":263,"title":264,"nav":264,"description":265},"\u002Fhelp\u002Fsettings\u002Fmembers","Members and roles","Invite your team, decide who is an owner, remove people or leave a business — and see exactly what owners and members can each do.",{"path":267,"title":268,"nav":268,"description":269},"\u002Fhelp\u002Fsettings\u002Fbilling","Billing and usage","Choose a plan, understand what counts as a conversation, see what happens at your limit, and change plan, card or cancel through Stripe.",{"path":271,"title":272,"nav":273,"description":274},"\u002Fhelp\u002Fsettings\u002Fdata","Your data — retention, export and deletion","Data and deletion","How long Konvuno keeps conversations and leads, how to download everything, and how to delete a business or your account for good.",{"id":276,"overview":277,"articles":281},"more",{"path":278,"title":279,"nav":11,"description":280},"\u002Fhelp\u002Fmore","More","Running several businesses, getting help from us, choosing the dashboard's language, clinic mode, and what the words in Konvuno mean.",[282,287,291,296,300],{"path":283,"title":284,"nav":285,"description":286},"\u002Fhelp\u002Fmore\u002Fbusinesses","Run several businesses","Several businesses","Add a second business to your account, switch between them, and know what each business keeps to itself — including its own subscription.",{"path":288,"title":289,"nav":289,"description":290},"\u002Fhelp\u002Fmore\u002Fsupport","Contact support","Send us a question or report a problem from inside the dashboard, and know what happens after you click send.",{"path":292,"title":293,"nav":294,"description":295},"\u002Fhelp\u002Fmore\u002Flanguages","Change the dashboard language","Dashboard language","Switch the Konvuno dashboard to another language, and understand how Konvuno picks one for you.",{"path":297,"title":298,"nav":298,"description":299},"\u002Fhelp\u002Fmore\u002Fclinic-mode","Clinic mode","What changes when Konvuno sets your business up as a clinic — the fixed topics in the chat, no contact form, and conversations kept for 30 days.",{"path":301,"title":302,"nav":302,"description":303},"\u002Fhelp\u002Fmore\u002Fglossary","Glossary","The words used across Konvuno — from allowance to widget — explained in plain language.",{"path":232,"section":225,"slug":305,"title":233,"nav":234,"description":235,"order":306,"html":307,"toc":308},"kpis",1,"\u003Cp>The row at the top of the \u003Cspan class=\"kv-ui\">Overview\u003C\u002Fspan> screen is the quickest health check of your assistant.\nEach tile shows one number for the \u003Ca href=\"\u002Fhelp\u002Foverview#period\">period you picked\u003C\u002Fa>, a badge that\n\u003Ca href=\"\u002Fhelp\u002Foverview#comparison\">compares it with the period before\u003C\u002Fa>, and — for the counts — a small line\nshowing how it moved day by day.\u003C\u002Fp>\n\u003Cp>\u003Cfigure class=\"kv-shot\">\u003Cimg src=\"\u002Fhelp\u002Fshots\u002Fen\u002Foverview\u002Fkpis.webp\" alt=\"The five numbers at the top of the Overview\" width=\"1600\" height=\"212\" loading=\"lazy\" decoding=\"async\">\u003Cfigcaption>The five numbers at the top of the Overview\u003C\u002Ffigcaption>\u003C\u002Ffigure>\u003C\u002Fp>\n\u003Ch2 id=\"unique-visitors\">Unique visitors\u003Ca class=\"kv-anchor\" href=\"#unique-visitors\" aria-hidden=\"true\" tabindex=\"-1\">#\u003C\u002Fa>\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>\u003Cspan class=\"kv-ui\">Unique visitors\u003C\u002Fspan>\u003C\u002Fstrong> is meant to count how many different people opened your\nchat widget. It is \u003Cstrong>not measured at the moment\u003C\u002Fstrong>: to protect your visitors' privacy, Konvuno does\nnot record who opens the widget, so the tile shows — and \u003Cspan class=\"kv-ui\">Not measured\u003C\u002Fspan>.\u003C\u002Fp>\n\u003Ch2 id=\"valid-conversations\">Valid conversations\u003Ca class=\"kv-anchor\" href=\"#valid-conversations\" aria-hidden=\"true\" tabindex=\"-1\">#\u003C\u002Fa>\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>\u003Cspan class=\"kv-ui\">Valid conversations\u003C\u002Fspan>\u003C\u002Fstrong> are the conversations that were worth something — the\nones that count toward your plan. A conversation becomes valid as soon as one of these happens:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>the assistant answers from your FAQs, your business description or your catalog;\u003C\u002Fli>\n\u003Cli>the assistant passes the visitor on to you, because they asked for a person or for something only\nyou can do, such as a quote or a booking;\u003C\u002Fli>\n\u003Cli>the visitor leaves their contact details.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Greetings on their own ("hi"), small talk, off-topic questions the assistant declined, and\nconversations Konvuno flagged as suspicious are \u003Cstrong>not\u003C\u002Fstrong> valid. Each conversation counts on the day\nit started. The exact rules are in \u003Ca href=\"\u002Fhelp\u002Fsettings\u002Fbilling#what-counts\">What counts as a\nconversation\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cdiv class=\"kv-callout kv-callout--tip\">\u003Cp class=\"kv-callout-label\">Tip\u003C\u002Fp>\u003Cp>This number and the one under \u003Cspan class=\"kv-ui\">Billing & usage\u003C\u002Fspan> use the same rule but different periods:\nhere the period you picked, there your billing month. That is why they rarely match.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003Ch2 id=\"answered-rate\">Answered rate\u003Ca class=\"kv-anchor\" href=\"#answered-rate\" aria-hidden=\"true\" tabindex=\"-1\">#\u003C\u002Fa>\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>\u003Cspan class=\"kv-ui\">Answered rate\u003C\u002Fspan>\u003C\u002Fstrong> is the share of \u003Cstrong>all\u003C\u002Fstrong> conversations in which the\nassistant answered at least one question from your knowledge — your FAQs, your business description\nor your catalog. It divides those by every conversation in the period, greetings and suspicious\nones included.\u003C\u002Fp>\n\u003Cp>It is not the same as \u003Cspan class=\"kv-ui\">Valid conversations\u003C\u002Fspan>. A visitor who only asks for a\nperson, or only sends the contact form, makes a valid conversation — it counts toward your plan —\nbut not an answered one.\u003C\u002Fp>\n\u003Cp>A low rate usually has one of two causes:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Visitors ask things your knowledge does not cover.\u003C\u002Fstrong> Look at \u003Ca href=\"\u002Fhelp\u002Foverview\u002Ftop-lists-and-trends#unanswered\">Questions without an\nFAQ\u003C\u002Fa> and add an FAQ for each one.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Many visitors only say hello.\u003C\u002Fstrong> Suggested questions under the welcome message give them\nsomething to ask — see \u003Ca href=\"\u002Fhelp\u002Fwidget\u002Fbehavior#suggested-starters\">Suggested starters\u003C\u002Fa>.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The badge shows the change in percentage points, not percent.\u003C\u002Fp>\n\u003Ch2 id=\"catalog-click-through\">Catalog click-through\u003Ca class=\"kv-anchor\" href=\"#catalog-click-through\" aria-hidden=\"true\" tabindex=\"-1\">#\u003C\u002Fa>\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>\u003Cspan class=\"kv-ui\">Catalog click-through\u003C\u002Fspan>\u003C\u002Fstrong> is meant to show how often a valid conversation led to a\nclick on a product card in the chat. Like \u003Cspan class=\"kv-ui\">Unique visitors\u003C\u002Fspan>, it is \u003Cstrong>not\nmeasured at the moment\u003C\u002Fstrong> — Konvuno does not record card clicks — so the tile shows — and\n\u003Cspan class=\"kv-ui\">Not measured\u003C\u002Fspan>. Product cards themselves work as usual: visitors see them and can open\nyour product pages.\u003C\u002Fp>\n\u003Ch2 id=\"leads-captured\">Leads captured\u003Ca class=\"kv-anchor\" href=\"#leads-captured\" aria-hidden=\"true\" tabindex=\"-1\">#\u003C\u002Fa>\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>\u003Cspan class=\"kv-ui\">Leads captured\u003C\u002Fspan>\u003C\u002Fstrong> is how many times a visitor sent you their contact details\nthrough the widget's \u003Ca href=\"\u002Fhelp\u002Fvisitors\u002Fcontact-and-handoff#form\">contact form\u003C\u002Fa> — when they asked for a\nperson, or when the assistant offered to have you get back to them. Each one is under\n\u003Ca href=\"\u002Fhelp\u002Fleads\">\u003Cspan class=\"kv-ui\">Leads\u003C\u002Fspan>\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>A lead you delete under \u003Cspan class=\"kv-ui\">Leads\u003C\u002Fspan> disappears from this number too. The form in the preview's\ntest mode saves nothing, so your own tests never show up here.\u003C\u002Fp>\n\u003Ch2 id=\"not-counted\">What is never counted\u003Ca class=\"kv-anchor\" href=\"#not-counted\" aria-hidden=\"true\" tabindex=\"-1\">#\u003C\u002Fa>\u003C\u002Fh2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Your own tests.\u003C\u002Fstrong> Conversations from the preview's \u003Cspan class=\"kv-ui\">Test\u003C\u002Fspan> mode are left\nout of every number on the Overview. See \u003Ca href=\"\u002Fhelp\u002Fwidget\u002Fpreview-and-test#test\">Preview and test\u003C\u002Fa>.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Old conversations.\u003C\u002Fstrong> Konvuno deletes conversations after 90 days, so a period further back has\nnone left to count. See \u003Ca href=\"\u002Fhelp\u002Fsettings\u002Fdata#retention\">How long Konvuno keeps your data\u003C\u002Fa>.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Suspicious conversations are never valid and never billed, but they do count toward "all\nconversations" — see \u003Ca href=\"\u002Fhelp\u002Foverview\u002Ffunnel-and-quality#answer-quality\">Answer quality\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cdiv class=\"kv-callout kv-callout--examples\">\u003Cp class=\"kv-callout-label\">How other businesses use it\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>A yoga studio\u003C\u002Fstrong> sees \u003Cspan class=\"kv-ui\">Answered rate\u003C\u002Fspan> drop after launching a new class,\nand adds three FAQs about it the same day.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>A car dealership\u003C\u002Fstrong> uses \u003Cspan class=\"kv-ui\">Leads captured\u003C\u002Fspan> as its weekly target for the\nsales team.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>An accounting firm\u003C\u002Fstrong> notices many conversations that are only greetings, and adds "What does a\ntax return cost?" as a suggested question.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fdiv>\n",[309,313,316,319,322,325],{"id":310,"text":311,"depth":312},"unique-visitors","Unique visitors",2,{"id":314,"text":315,"depth":312},"valid-conversations","Valid conversations",{"id":317,"text":318,"depth":312},"answered-rate","Answered rate",{"id":320,"text":321,"depth":312},"catalog-click-through","Catalog click-through",{"id":323,"text":324,"depth":312},"leads-captured","Leads captured",{"id":326,"text":327,"depth":312},"not-counted","What is never counted",1791776018777]