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STEP 01Connect what your business knows
Add FAQs, import them in bulk, or let Konvuno analyze your website and propose answers for you to review.
FAQ Assistant
Your visitors shouldn't have to hunt. Let them ask.
Konvuno turns your approved FAQs and website content into direct answers. Visitors get what they need in seconds; when the answer is not there, Konvuno says so and offers the right link or a person.
Try a question
Mara
Fret & Rosin · online
What's your return window?
Unused items can be returned within 14 days in their original packaging.
from approved FAQ · Returns
Ask about the business…
How answers become instant
From buried information to a direct answer.
Only content you approve becomes part of an answer, and only the most relevant information is retrieved for each question.
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STEP 02Keep approved answers findable
Active entries are indexed for semantic and full-text search. Pending or failed updates are not served as if they were current.
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STEP 03Match the question to the answer
When a visitor asks, Konvuno retrieves the approved information most relevant to that exact intent.
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STEP 04Answer — or hand off honestly
Konvuno answers from that context. No good match? It says so, offers a link or human follow-up, and records the knowledge gap.
Guardrails
Built to be right. Or to say it doesn't know.
Checked approved content
Retrieves relevant information from your FAQs, pages and business profile.
Said it doesn't know
No approved answer? It says so and offers human follow-up.
Logged the unanswered question
Add the missing answer once from your dashboard.
Understood the request
Identifies what the visitor needs, in their own language.
Included on every plan
Make every business answer one question away.
Build and preview your assistant for free. Grounded business answers are included from Starter onward; plans scale with conversation volume.
Pairs with
Shop Connect
When the question is about a product or service, Shop Connect searches structured catalog data for the closest verified matches.
Explore Shop Connect